Resume

A highly motivated goal-oriented person with enthusiasm in technology, cybersecurity, IT governance, data protection, information security, quality assurance and IT projects. The expertise and know-how gained through experience and trainings has always been a stepping stone in solving challenges in an effective manner. This has been assistive in developing technological and supervisory skills and objectively, use them in the best possible way to achieve the company`s goals. With a strong background in systems analysis and testing, data governance, IT systems management and cybersecurity, I have extensive experience ensuring that the organization meet data privacy regulations while maintaining seamless ICT operations. I have lead the development and implementation of data protection policies and procedures, ensuring that personal data integrity and privacy are upheld across all company functions as my role involves conducting data protection impact assessments, advising on data collection and retention practices and guiding the company on legal obligations under the Data Protection Act of 2019. Additionally, I monitored and updated policies to ensure continuous compliance and actively train staff to raise awareness on data protection matters.

On the technical side, I was responsible for configuring, maintaining and managing the ELDOWAS’ network infrastructure, including servers, routers, switches, CCTV systems and overall LAN/WAN management at both head office and branch locations where I provides first-hand technical support to employees in a bid to ensure that any incidents are promptly resolved. I also oversaw the installation, configuration and troubleshooting of various devices like PCs, printers and IP-PABX systems while maintaining accurate inventories and ensuring the smooth operation of all ICT systems.

Throughout my career, I have led several key projects, including the successful completion of a data protection audit conducted by the Office of the Data Protection Commissioner and the streamlining of our LAN infrastructure and also have implemented VLANs, managed an ISP-hosted firewall and automated critical systems such as backup and disaster recovery processes. Additionally, I have played a key role in the development and management of various applications for meter servicing and pipeline repair, as well as an online water applications system.

I hold memberships in the Computer Society of Kenya and the Institute of Internal Auditors and I have also participated in several specialized training programs, including those focused-on ERP security, data protection and auditing cybersecurity practices.